The new homepage of Germany's favourite leisure carrier Condor is clearer and more user-friendly, making booking a flight even easier for its customers. Computerbild magazine, in association with Statistika, named the new www.condor.com as the "Top Travel Website 2015" in the Airline category.
Above average scores in layout and usability, confidence and security, service and communication, and technical details were instrumental for the distinction. Holiday planning on the Internet should be quick and easy; but more importantly it should be secure and transparent. In the opinion of the jury, www.condor.com meets all these requirements.
"The new Website is part of a joint Group Airlines project. The needs of our customers always took priority in the planning of a uniformly stringent booking process. All relevant information is quickly and easily visible and accessible in the new grey and yellow design", explains Birgit Clauß, Head of E-Commerce and Online Marketing for Germany, Belgium and International Markets of Thomas Cook Group Airlines. "We wanted to provide the best technical tools to give our customers flexible access. Customers should be able to make a booking whenever, wherever and however they want to."
The new online pages automatically adapt to the size of the device being used. It is also simple for customers to book open jaw flights with different arrival and departure airports, making it easier to plan round trips, for example.
The layout of the Condor Homepage at www.condor.com is clearly structured. Customers can look for their required flight connections in a separate box right at the top of the page. Right next to this is an information box, alternately showing news and the latest offers and promotions. Special services such as seat reservations, baggage allowance packages and meals on board are also clearly arranged. The short-haul and long-haul flights sections contain the latest special offers for our customers. Also found on the homepage are links to details about the different classes and services on board, Condor’s career page and other information.
In addition to the new design, we have also added additional functions for our customers. A monthly calendar gives customers an overview of our low-price flights. With the new vicinity search, the offers of all surrounding departure airports or different destination airports can be compared and the fastest or cheapest connection chosen. SEPA Direct Debit can now also be used as a method of payment for bookings in 18 countries. With the new platform, access codes for full access to the extensive on-board entertainment program of the new Condor long-haul flight cabin can be purchased up to eight hours before departure, at a cheap early bird price from EUR 4.99.